We take our customer care very seriously. While our aim is to make our website
easy to understand, and navigate we know there are times when you may need a bit
We have provided a number of ways for our
Customer Care team to help you:
For customer support or assistance (directions/tech support):
We will respond to you within 24 hours during our regular
(Mon-Fri 10am until 5pm Eastern).
All email correspondence is completely confidential. The
customers may also telephone our support center at 419-576-5299 during regular business hours
or leave a message.
Live Customer Care Center
Monday to Friday 10:00 am to 5:00 pm (EST)
Saturdays, Sundays and federal holidays please leave a
A customer representative will contact you within 24 hours of the
first business day.
Send your inquiries to:
Mushroom Man LLC
1744 Lora Lane
Defiance, Ohio 43512
(NOT A STORE LOCATION)